The Power of an Employer Brand: How Employee Sentiment Can Drive Success
Introduction Some years ago, as head of a customer feedback programme in a large global organization, I went to the Head of HR and...
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Michael Brandt
Jul 7, 2022
Leaders are accountable!
Leadership also means taking responsibility and being accountable.
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Michael Brandt
Aug 8, 2021
Leaders wanted!
Leadership is not about one's position in a hierarchy, it is about attitude and character.
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Michael Brandt
Apr 28, 2020
Do all your staff know how they affect customer outcomes?
One day we delivered a component for a piece of engine equipment that required testing on a testbed. During this test in the customer's...
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