The Irreplaceable Value of Face-to-Face Customer Interviews in B2B: Why AI Falls Short
The reasons why AI falls short in this specific context, highlighting why face-to-face customer interactions remain essential
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Michael Brandt
Aug 9, 2022
The Power of an Employer Brand: How Employee Sentiment Can Drive Success
Introduction Some years ago, as head of a customer feedback programme in a large global organization, I went to the Head of HR and...
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Michael Brandt
Jul 7, 2022
Leaders are accountable!
Leadership also means taking responsibility and being accountable.
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